A question often asked outside and within our DAO is: ‘What is CSDO and what does it do?’ This question also regularly came up during CSDO worksessions, meaning we ourselves were struggling with this, so we decided it was time to ratify some clear definitions.
Below you can find our charter, our operating rhytm and our membership definition. The below is a co-created document, and can be considered as an initial version (v1). As everything in our DAO, we fully intend for this document to evolve in the future, and are looking forward to feedback and suggestions from the community.
The CSDO Charter is an agreement and a commitment between the workstreams as to how we work together. It ensures alignment and an agreement on what CSDO is, to emphasize our shared ownership and need for time allocation, and decide on a rhythm and content for strategic calls.
Note: the CSDO charter (1) should suffice to give you a good overview on how we operate, the operating rhythm (2) and member charter (3) we included mostly for transparency and completeness.
Big thank you to @samspurlin from The Ready for sharing the below templates, and strategic input on how to adapt these to fit the unique context of our DAO. Thank you to all CSDO members on their deep support in cocreating this living document.
Why does CSDO exist? What is it here to do?
CSDO cultivates coherence.
CSDO provides the space and conditions for higher-stake cross-workstream decisions to be vetted and discussed, to enable our DAO to efficiently and responsibly fulfill its purpose.
What beliefs inform how we operate?
- We align all we do with our purpose and essential intents
- We co-own the strategic direction of our DAO
- We believe in workstream autonomy and sovereignty as our default decision making model without explicit consent.
- We respect each other’s limited time, and cover only topics that impact a majority of the DAO and need a synchronous check-in
- We know our peers are highly skilled and value aligned, there is shared trust
- We make our work highly transparent, visible, and legible to all DAO contributors
- We recognize our responsibility to patiently lead in the direction of decentralization, one of our core values
- We are smarter together and all need constructive feedback
- We believe in and make space for thoughtful experimentation
- We think outcome-oriented at all times
What ongoing work is this team responsible for?
- Creating venues for sensemaking and strategic direction
- Helping workstreams align their work (eg. budgets and objectives).
- Acting as decision-making body for topics that don’t live within individual workstreams (e.g., audits, essential intents, GTC utility, business model, sustainability, gtc utility, team values).
- Creating conditions for documenting & evolving Gitcoin’s OS (eg deepdive workshops)
- Holding ourselves and the wider DAO accountable (e.g., peer & steward feedback)
- Representing the interests of our DAO with the Stewards and at the Steward council
What concentrated authority does CSDO hold?
- How our Purpose is translated into Essential Intents & strategic outcomes
- DAO-wide governing agreements (except what’s passed to Snapshot vote)
- How CSDO works and decides, who its members are
How will we use tools, communicate, meet, and manage workflow together?
- Gathering: Jitsi, for easy streaming
- Transparency: Via notes, decisions here, calls recorded here, a weekly summary is shared on discord with DAO Core, a monthly recap is shared on Discourse
- Facilitation: We follow an adapted version of the action meeting process for our Ops Calls, facilitation alternates as indicated here, more below for sensemaking calls.
- Efficiency: Every agenda topic should always have a desired outcome stated, and next steps should be logged
- Accountability: Action items will be logged in the action item database and reviewed at the start of csdo ops meeting
- Time Commitment: We commit 2-4 hours to CSDO each week for async reviewing and attending the CSDO Ops and sense making calls. This means a minimum of +/- 9 hrs/month, but this can easily increase to 17 hrs/month or more, depending on extra calls, ad-hoc task forces and pod work.
How do we evaluate whether or not CSDO is functioning well?
- Workstream Leads subjective feedback (scoring, peer reviews).
- Whether topics that require cross-stream buy-in, advice, coordination or consent move forward.
- Whether key decisions are being made.
- Steward Council feedback.
‘CSDO’ could be seen as any meeting that enables cross-workstream decision making. However, in our definitions below we focus on our key touchpoints*: the tactical CSDO ops calls, the #csdo-ops channel, and our ad-hoc/bi-weekly strategy worksessions.
*Other touchpoints are the weekly pods update call, ad-hoc calls between workstreams, discussion threads in #csdo-strategy, and the various pods.
- Primary: To unblock whatever is blocked. Members bring topics that require cross-stream buy-in, advice, coordination or consent.
- Secondary: To hold ourselves accountable. Are we actually making progress on what matters?
Attendees: CSDO members (2 representatives from each workstream, see more under member charter)
Facilitator: Rotates between volunteers among the representatives
Duration: 60 minutes
- Action Item review
- This meeting is action-oriented, i.e. the proposer states a desired outcome and we drive to next steps.
- Every agenda topic should be stated in max 2-3 minutes and wrapped up within 15’ max (depending on importance), have a desired outcome stated, a driver and next steps logged, more here
- Desired outcome categories: Requests for action, questions, decision, information, announcements, temp check
- More on agenda building here
Output: decisions, action Items & projects, topics for strategy deep dives
Purpose: Prepare for and/or follow up on actions brought to the CSDO Call.
Participants: CSDO members (2 representatives from each workstream, see more under member charter)
Threads for deep dives and sense making on open topics
Threads to follow up on action items
Threads to pass proposals or get feedback for an irl IDM session
Context sharing of key information CSDO members should not miss
More in the decision making process guide
Output: decisions, action Items & projects, topics for strategy deep dives
Purpose: To have the time and space to align and decide on topics that are deemed strategically impactful
Attendees: CSDO members
Facilitator: For a deep dive session (3h) this will be a trained external facilitator (eg. The Ready). For a sensemaking session (1h) or complex proposals which cannot be handled async, this can be the ‘OP’.
Placeholder 1h biweekly for IDM & sensemaking
Placeholder 3h monthly for deep dives/blue ocean strategic sensemaking
Ad-hoc during irl events (eg. yearly retreat)
Duration: 60-180 minutes
- Topics should be raised at the latest in the preceding Ops call or async linking to a short write up of problem or opportunity discussed. Note: If no topics the call will be cancelled.
- Format is freefloating on sensemaking or follows the IDM format for complex decisions. For deepdive or blue ocean workshops (3h) the format will be defined by the (external) facilitator.
- Next steps & owner should be assigned before checkout.
Output: next steps and decisions for strategic DAO OS topics that have a cross-workstream impact, eg. on purpose, strategy, resources, information, …
- Attend and actively participate in every CSDO Ops & Strategy call*
- Attend and prepare for monthly Steward Sync calls (min. 2/3 per season)*
- Attend and prepare for fortnightly Steward Council calls and related ad-hoc calls*,**
- Review proposals and actively comment during the async discussions
- Follow up on and report back on open action items assigned to members
- Surface agenda topics which can have a dao-wide impact
- Provide input on relevant forum discussions
- Represent the point-of-view and needs of respective workstream
- Commit the appropriate time to fulfill the above responsibilities (see work agreements)
*If you cannot make it ensure a delegated representative can replace you
**If you are the representative of your workstream
- How to best represent their workstreams’ point-of-view and needs (whether to bring a topic out of the workstream and into CSDO)
- See more in team decision rights (CSDO Charter)
- Quarterly peer review organized by CSDO, reviewing if responsibilities are actively being fulfilled
- Being a Workstream Lead, or being delegated by your workstream lead
- Strong leadership and strategic skills
- Broad knowledge and comfort with our DAO OS topics
- Being able to dedicate the necessary time
- 2 representatives from each workstream, ideally the workstream lead(s) and/or someone assigned by the workstream lead(s) to represent the workstream