GG24 Sensemaking Report: User Experience & Consumer Apps

GG24 Sensemaking Report

This report is about a major issue in the Ethereum world: making it easier for everyday people to use. Right now, it’s pretty difficult, and that’s holding back a lot of good things. If we can fix these problems, we can help a ton more people join in.

As a web3 developer, I’ve personally experienced these exact problems. I’ve seen firsthand how confusing and frustrating it can be for new users to get started. From the moment they try to set up a wallet to the moment they try to make their first transaction, they face many of the same obstacles that I did. My experience building for this ecosystem has shown me just how critical it is to solve these issues, not just for developers, but for everyone who wants to be a part of the future of the web.

Problem & Impact

The Ethereum world has a few big problems that make it tough for new users. It’s like having a great new car that’s a pain to drive because you have to solve a puzzle just to open the door. These problems are:

  • The User Experience (UX) is confusing: When a new person tries to use an Ethereum app (called a dApp), it can feel like a maze. They first have to learn about something called a “seed phrase,” which is a bunch of secret words they can never lose. Then they have to figure out how to get money (ETH) from a regular bank into a special digital wallet. After that, they need to deal with different networks and a process called “bridging” just to get started. This is way too much for most people and it makes them give up quickly. It’s a huge wall preventing millions of people from even trying. When we look at the data, we can see that many new users just leave because of this difficulty. The few projects that have made this process simpler, like some easy-to-use wallets, have had much better luck keeping users around.
  • Transaction Fees are expensive and unpredictable: Even after all that, users still have to pay fees, called “gas,” every time they do something on the network. While new solutions (called Layer 2s) have made these fees much cheaper, users still have to deal with complex ideas like “gas tokens” and “gas limits.” The cost can also change a lot, especially when the network is busy. This makes it too expensive to do small, simple things, like sending a quick message or playing a game. This is a big turn-off because people expect to be able to do small things online without paying a fee for every single click.
  • Not enough apps that people actually want to use: Right now, most Ethereum apps are for finance, like trading or borrowing money. They’re great for experts, but there aren’t many fun or useful apps for everyone else. Think about it: a regular person doesn’t have a reason to go through all the trouble of setting up a wallet and paying fees if there isn’t an app they’re excited to use, like a social network or a popular game. This creates a cycle where no new apps are made because there are no new users, and no new users come because there are no new apps.

Sensemaking Analysis

To understand this problem better, I looked at a lot of different sources. I read articles and blog posts from important people in the Ethereum community, like Vitalik Buterin, who have been talking about this for a long time. I also looked at reports from the teams behind Layer 2 networks, like Optimism and Arbitrum, to see how people were actually using them and how much they were paying.

I also spent time in places where regular users and developers talk to each other, like online forums and communities. I listened to what they were saying about their biggest frustrations.

I put all this information together and noticed a clear pattern. No matter who I talked to—a top expert or a new user—everyone was talking about the same three problems: the difficulty of getting started, the confusing fees, and the lack of everyday apps. This shows that these aren’t small issues; they are big, important problems that the whole community agrees on.

Gitcoin’s Unique Role & Fundraising

Gitcoin is the perfect place to help fix this problem because it’s a community, not a company. A single company can’t solve all of these issues by themselves. The best solutions will come from many different builders working on many different projects—some making better wallets, some creating educational tools, and some building the next great app. This is like a team effort. Gitcoin’s unique funding model, called Quadratic Funding , lets the community decide which projects are most important. This means money goes to the projects that real users and builders care about most, not just to projects that a big company thinks will make a lot of money.

I believe we can easily raise over $50,000 for this. Why? Because the problem affects everyone. The companies that run the Layer 2 networks like Optimism, Arbitrum, Base, and zkSync would all benefit hugely from more users. So would big applications like Uniswap and Aave . They know that if more people can use Ethereum, their own projects will grow. By giving money to this project, they are really just investing in their own future. We haven’t gotten any official commitments yet, but it’s a very clear win-win for them.

Success Measurement & Reflection

We’ll know this effort worked in about six months if we see a few things happen:

  • Easier-to-use tools are everywhere: Projects will start using open-source tools that make it simple for anyone to connect a wallet or swap a token.
  • A “how-to” guide for better design: The community will create a public guide for making great Ethereum apps that are easy to use.
  • New users stay longer: Wallets and apps will show that new users are getting started faster and are more likely to come back after their first week. We will measure this by tracking on-chain activity.

We won’t just count the number of projects. True success means that using an Ethereum app feels as simple and normal as using a regular app on your phone.

The ultimate goal is for the community to be genuinely happy we funded this work. We’ll know we succeeded when people can use a dApp without even thinking about what a “seed phrase” or “gas fee” is. The technology should just work in the background.

Domain Information

Yes, I am proposing a new domain for Gitcoin Grants 24. I’m calling it “Ethereum Mass Adoption: User Experience & Consumer Apps.”

The Experts: We’ll need people who understand both the technical side of building and the human side of design. This includes UX designers from popular wallets and the developers who are already working on fixing these problems.

How We’ll Fund It: We’ll use two methods:

  • Quadratic Funding (QF) : This will fund brand new projects that are creating open-source tools and guides for the whole community.
  • Retroactive Public Goods Funding (RPGF) : This will reward projects that have already done a great job of fixing these problems and can show that their work is helping real users.

Sub-Rounds: We can break this into smaller, focused rounds to keep things organized:

  • Making Wallets Easy: This round would focus on things like smart accounts and getting rid of seed phrases.
  • Making Fees Disappear: This round would fund tools that let app creators pay the gas fees for their users.
  • Making Fun Apps: This would fund new games, social networks, and other cool apps that show people what the Ethereum world can really do.
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Thank you for putting in the time and effort to write this up Atenyun!

Any specific experts you think would be good fits to run this domain? Could be a person or group of people, including yourself of course.

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@jrocki.eth thanks for your question!
To run this domain effectively, we would need a dream team of experts. I believe the ideal team would include:

  • Core protocol developers and researchers focused on account abstraction.
  • UX designers with experience in building intuitive and simple interfaces for complex technologies.
  • Builders of consumer-facing applications who have firsthand experience with user pain points.

As a full-stack web3 developer and UI/UX designer, I’m ready to help with both the technical and design aspects of the work.

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Draft Scorecard

2025/08/18 - Version 0.1.1

By Owocki

Prepared for atenyun (Amir Rahimi) re: “GG24 Sensemaking Report: User Experience & Consumer Apps”

(vibe-researched-and-written by an LLM using this prompt, iterated on, + edited for accuracy quality and legibility by owocki himself.)

Proposal Comprehension

TITLE
GG24 Sensemaking Report: User Experience & Consumer Apps

AUTHOR
atenyun (Amir Rahimi)

URL
https://gov.gitcoin.co/t/gg24-sensemaking-report-user-experience-consumer-apps/23020

TLDR

You propose a new GG24 domain focused on mass adoption via better UX and consumer apps. You frame three core obstacles: confusing onboarding and wallet flows, fee complexity, and a shortage of compelling non-financial apps. You suggest using a mix of QF for new work and RPGF for proven work, with sub-rounds for wallets/onboarding, fee abstraction, and consumer apps. You believe L2s and flagship apps will co-fund but don’t yet have commitments. Success metrics are 6-month adoption and retention signals, open-source tool uptake, and a community “how-to” UX guide.

Proposers

atenyun (Amir Rahimi)

Full-stack web3 developer and UI/UX designer; 14+ years software experience; MS in CS; LUKSO ambassador. Active in consumer-facing dapp design and developer tooling.

Domain Experts

Not yet named. You describe the profile needed: account abstraction researchers, wallet UX leads, and builders of consumer apps.

Experts to be confirmed. Suggest recruiting a small steward panel spanning:

  1. account abstraction & gas sponsorship implementers,
  2. wallet UX leads (smart accounts, passkeys, recovery),
  3. consumer app PM/UX from social, gaming, creator tools,
  4. measurement/data folks who can track activation and retention.

Problem

Onboarding and everyday use are still too hard: seed phrases, bridging, fee concepts, gas volatility. There are few mainstream-worthy apps to justify the complexity. This stalls growth and keeps impact limited to power users.

Solution

Stand up a GG24 domain that funds practical UX improvements and consumer apps. Use QF to seed new OSS components, playbooks, and experiments. Use RPGF to reward proven UX improvements with measurable user retention/adoption. Organize sub-rounds: wallets/onboarding, fee abstraction/gasless UX, and consumer app exemplars.

Risks

  • under-specified stewardship: no named stewards yet; recruiting cross-org experts is non-trivial.
  • co-funding uncertainty: no written commitments from L2s or major apps; risk of undercapitalization.
  • scope creep: “UX & consumer apps” is broad; risk of fragmented rounds and diluted impact.
  • measurement/attribution: tying on-chain activity and retention gains to funded work requires a clear metrics plan and shared telemetry.
  • timeline mismatch: success set at 6 months; GG24 wants visible outputs by October.
  • duplication: overlap with other domains (e.g., dev tooling) unless boundaries are explicit.
  • grant gaming and sybil: consumer-facing tracks can attract vanity apps; need quality filters and clear eligibilities.

Outside Funding

No formal commitments. You argue L2s and flagship apps are natural co-funders but none are named or confirmed.

Why Gitcoin?

Does Gitcoin have something unique to offer here?
Yes. Consumer UX progress benefits from plural, bottom-up funding across many small components: wallets, AA, gas policies, onboarding kits, and “hero” consumer apps. Gitcoin’s QF + RPGF stack plus community signal is well-suited to coordinate that surface area and avoid single-vendor lock-in.

Owockis scorecard

# Criterion Score(0-2) Notes
1 Problem Focus – Clearly frames a real problem, (one that is a priority), avoids “solutionism” 2 Clear articulation of onboarding pain, fee UX, and lack of mainstream apps; strongly aligned with Ethereum priorities.
2 Credible, High leverage, Evidence-Based Approach – Solutions are high-leverage and grounded in credible research 0 I dont think QF + RPGF is directionally right.
3 Domain Expertise – Proposal has active involvement from recognized experts 0 Proposer is credible as a developer, but no named cross-ecosystem stewards yet and no one with GTM xp on the list. Listing and pre-confirming 2-3 good ones would raise this to 2.
4 Co-Funding – Has financial backing beyond just Gitcoin 0 No letters of intent or cash commitments yet.
5 Fit-for-Purpose Capital Allocation Method – Methodology matches the epistemology of the domain 0 I dont think QF + RPGF is directionally right.
6 Execution Readiness – Can deliver meaningful results by October 1 Good concept. Needs rapid steward formation, eligibility rubric, and an October-visible deliverable. 6-month success horizon is long for GG24.
7 Other - general vibe check and other stuff I may have missed aboev… 1 Constructive, user-centric, and ecosystem-minded. Needs tighter scope and concrete partner alignment.

Score

Total Score: 4 / 14
Confidence in score: 65%

Feedback:

Major

  • land 2 to 3 named stewards across AA/wallets/consumer apps and include short bios; attach written availability for GG24.
  • secure at least soft commitments or matching funds from one L2 and one flagship app before the round launches.

Minor

  • tighten scope: pick 2 sub-rounds for GG24 (wallets/onboarding and fee abstraction), defer “consumer apps” to a later wave or a showcase prize track.
  • publish a simple measurement plan: activation, day-7 and day-30 retention, and a short list of on-chain behaviors you’ll track by grantee.
  • spell out guardrails: eligibility, anti-sybil, “what good looks like,” and examples of disallowed vanity apps.

Steel man case for/against:

For

If Gitcoin can convene wallets, AA implementers, and L2s around practical UX and gasless flows, small OSS improvements plus a few excellent consumer app exemplars could meaningfully lift activation and retention. QF/RPGF can crowd in talent quickly and reward the changes that actually move user metrics.

Against

The domain is broad and under-staffed today. Without named stewards and co-funders, funds may fragment across projects with weak attribution. Six-month horizons won’t show enough by October, and overlap with other domains could dilute outcomes.

Rose/ Bud/Thorn

ROSE
Strong problem framing and an allocation method that fits. The sub-rounds map neatly to real user pain and to levers Gitcoin can influence.

THORN
No confirmed stewards or co-funders; broad scope risks dilution; metrics plan and attribution are not yet concrete. October deliverables are unclear.

BUD
We do need more apps in ehtereum!

Feedback

Did I miss anything or get anything wrong? FF to let me know in the comments.

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Thanks for the thoughtful proposal @atenyun!

Evaluated using my steward scorecard — reviewed and iterated manually for consistency, clarity, and alignment with GG24 criteria.


:white_check_mark: Submission Compliance

  • Full structure is present: problem, sensemaking, metrics, domain info
  • No domain experts or stewards confirmed
  • No co-funding named; funder alignment assumed but not validated
  • Broad scope — spans onboarding, AA, fee UX, and app creation with minimal execution detail
  • Verdict: Compliant, but too diffuse and underdefined for GG24 delivery

:bar_chart: Scorecard Evaluation

Total Score: 6 / 16

Criteria Score Notes
Problem Clarity 2 Great articulation of onboarding and UX friction — hits real pain points across wallet setup, gas UX, and lack of apps
Sensemaking Approach 1 Uses personal experience and forum scanning; lacks ecosystem-wide data or examples beyond anecdotal trends
Gitcoin Fit 1 Ethereum UX is a great target — but too broad to anchor a domain without sharper execution or partner clarity
Fundraising Plan 0 Mentions L2s and apps as natural co-funders, but no outreach, LOIs, or soft commits shared
Capital Allocation Design 1 QF + RPGF is fine, but no rationale for how/why it fits this surface area; no governance process outlined
Domain Expertise 0 Proposer has solid credentials but no confirmed co-stewards or named collaborators
Clarity & Completeness 1 Generally readable, but needs more structure in execution and success metrics
Gitcoin Support Required 0 Would require Gitcoin to support domain leads, define eligibility, design subrounds — nothing scoped or delegated yet

:pushpin: Feedback for Improvement

Where I agree with Owocki:

  • Domain is underpowered. You need named experts and better execution planning.
  • QF + RPGF might not be the best model for this surface — consider milestone-based direct grants or embedded UX pilots.
  • Timeline is too long — if nothing lands by October, this domain risks being deprioritized.

What I’d add:

  • The framing is strong, but this feels like a wishlist more than a funding strategy. What actually ships?
  • Narrow to one slice: e.g. account abstraction wallet UX or gasless flows. Anchor in one specific user journey.
  • You say “apps are missing” — Suggest a UX audit of the top 10 wallets and show where users drop off. That’s a better proof of impact than narrative alone.

Right now, this reads like a solid insight piece, not a ready-to-run domain.

Would support if:

  • You name a multi-party steward team with wallet + onboarding depth
  • You narrow the round scope to a single pain point (e.g. onboarding friction)
  • You secure one co-funding partner from L2 or wallet infra and show a roadmap for October deliverables
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